General Warranty Repair Guidelines for HTE
HTE Americas, Inc. repairs all products free of charge if the damage occurs within the above time frame per product specified and the product is used correctly and in accordance to the products instructions. All repairs require a Repair Authorization Number from HTE Americas, Inc. Proof of purchase is also required, so please keep a copy of your invoice. Shipping back to the facility for repair is not covered, however shipping the repaired product back to you is covered.
Product repairs that are not covered:
1. Damage that occurs if the product is not used according to the operating instructions in the respective product manual.
2. Damage that occurs as the result of misuse of the product.
3. Damage caused by a natural disaster, i.e. fire, flood, earthquake, etc.
4. The product must not have been used in a boat, camping, or any other non-household use.
For additional information, please refer to the limited warranty information that comes with each specific product.
Again, If you have a problem with the product during the warranty period, contact HTE Americas, Inc. and obtain a Repair Authorization Number. You are responsible for shipping the product back to them for the repair, and they will repair the product, usually at no charge during the warranty period, and ship the product back to you.
Chi Machine Model SDM888 and Far Infrared Heating Pad
FREE DVD and TESTIMONIAL BOOK WITH PURCHASE!
The statements on this website have not been evaluated by the Food and Drug
Suggestions for dietary supplements are to nutritionally support or aid a body system or
Some of the material contained in this website was obtained through HTE Americas,
©2006 - 2013 - Energy Wellness Products, www.EnergyWellnessProducts.com - All Rights